Park Hill Wiki - User contributions [en-gb]

Contacts

2024-08-21T10:25:25Z

Will: Added contact emails for Urban Splash repairs, residential management and customer care

'''Please ensure you contact the correct Management Company. The Phase 1 Management Company can not deal with issues in Phase 2 and vice versa.'''
{| class="wikitable"
|+
!
! colspan="3" |
! colspan="4" |Key contacts
|-
!
! colspan="2" |Organisation
!Estate role
!Job role
!Name
!Email
!Telephone
|-
| rowspan="9" |Phase 1 (Flanks A, B and C)
| rowspan="7" |Great Places Housing Group
| rowspan="4" |[https://www.plumlife.co.uk/our-services/residential-management Plumlife Management]
| rowspan="4" |Management company
|Property Manager
|Mark Austerberry
|[Mailto:mark.austerberry@plumlife.co.uk mark.austerberry@plumlife.co.uk]
|01614475050
|-
|Building Manager
|Jim Martin
|[mailto:gamal.martin@greatplaces.org.uk gamal.martin@greatplaces.org.uk]
|07811212091
|-
|Resident services
|Call Centre
|[mailto:resident.services@plumlife.co.uk resident.services@plumlife.co.uk]
|01614475158
|-
|Out of Hours Service
(Communal Area emergency only)
|Call Centre
|[mailto:Emergencyrepairs@orbisprotect.com emergencyrepairs@orbisprotect.com]
|01614475158 (Option 1)
|-
| rowspan="3" |[https://www.greatplaces.org.uk/ Great Places Housing Association]
| rowspan="3" |Social Housing provider, Flat landlord
|Neighbourhood service manager
|Philip Walker
|[mailto:Philip.Walker@greatplaces.org.uk philip.walker@greatplaces.org.uk]
|07854430293
|-
|Customer hub
| rowspan="2" |Call centre
|[mailto:CAT@greatplaces.org.uk CAT@greatplaces.org.uk]
| rowspan="2" |03001231966
|-
|Repairs
|[Mailto:repairs@greatplaces.org.uk repairs@greatplaces.org.uk]
|-
| colspan="2" rowspan="2" |MPD FM
| rowspan="2" |Phase 1 Security Services
|On-site officer contact number
|
|
|07483 094462
|-
|24hr Control Room
|
|
|0208 514 2444
|-
| rowspan="3" |Phase 2 (Flanks D, E, F, G and H)
| colspan="2" rowspan="3" |Residential Management Group
| rowspan="3" |Management company
|Property Manager
|Hasan Rakha
|[mailto:hasan.rakha@rmguk.com hasan.rakha@rmguk.com]
|
|-
|Building Manager
|Jon Kenny
|[mailto:jon.kenny@rmguk.com jon.kenny@rmguk.com]
|07815 011856
|-
|
|
|[mailto:customerservice@rmguk.com customerservice@rmguk.com]
|0345 002 4444
|-
| rowspan="12" |Estate wide
| colspan="2" rowspan="4" |UrbanSplash
| rowspan="4" |Developer, Estate Landlord, Flat landlord
|Residential Consultant
|David Lewus
|[mailto:DavidLewus@urbansplash.co.uk DavidLewus@urbansplash.co.uk]
|01143030375
07436100190
|-
|Repairs (properties rented through Urban Splash)
|Call Centre
|[mailto:maintenance@urbansplash.co.uk maintenance@urbansplash.co.uk]
|
|-
|Residential Management (properties rented through Urban Splash)
|Call Centre
|[mailto:residentialmanagement@urbansplash.co.uk residentialmanagement@urbansplash.co.uk]
|
|-
|Customer Care (properties purchased from Urban Splash)
|Call Centre
|[mailto:customercare@urbansplash.co.uk customercare@urbansplash.co.uk]
|
|-
| colspan="2" rowspan="8" |Park Hill Residents' Association
| colspan="3" |General enquiries
|[mailto:hello@parkhillpeople.org hello@parkhillpeople.org]
|
|-
| rowspan="3" |Committee
|Chair
|Shell
|[mailto:chair@parkhillpeople.org chair@parkhillpeople.org]
|
|-
|Treasurer
|Lily
|[mailto:treasurer@parkhillpeople.org treasurer@parkhillpeople.org]
|
|-
|Secretary
|Jo
|[mailto:secretary@parkhillpeople.org secretary@parkhillpeople.org]
|
|-
|Phase 1 Service Fee Working Group
|Service fee and service delivery by management company. Phase 1 only.
|Johann, Mick
|[mailto:ServiceFeeWorkingGroup@parkhillpeople.org ServiceFeeWorkingGroup@parkhillpeople.org]
|
|-
|Phase 2 Working Group
|Snagging, RMG performance
|Leanne, Jo
|[mailto:phase2workinggroup@parkhillpeople.org phase2workinggroup@parkhillpeople.org]
|
|-
| Green Group
|Recycling, green energy, gardens and landscaping, environmental sustainability at Park Hill
|Sam, Lindsay, Nigel, David
|[mailto:greengroup@parkhillpeople.org greengroup@parkhillpeople.org]
|
|-
|Communications Group
|Manage social media and webite. Wiki administration. Publish quarterly newsletter. Manage PHRA noticeboards.
|Will, Leanne
|[mailto:communications@parkhillpeople.org communications@parkhillpeople.org]
|
|}
__NOINDEX__

Addresses

2024-02-20T18:30:50Z

Will: Updated Rhodes Mews postcode - was given new postcode when it was renamed.

All apartments at Park Hill have the same address format, which is:

'''Apartment [number] Street name'''

'''[[South Street]] (if Flanks A, B or C) or Pat Midgley Lane (if Flanks D, E, F, G or H - except Rhodes Mews) or Rhodes Street (if Flank H - Rhodes Mews)'''

'''Park Hill'''

'''Sheffield'''

'''Postcode''' (see below)

As Park Hill is divided into separate [[Streets in the sky|streets]], Royal Mail requires an individual postcode for each street:
{| class="wikitable"
|+
!Street address
!Postcode
|-
|1 - 78 Norwich
|S2 5AY
|-
|79 - 158 Norwich
|S2 5DY
|-
|1 - 78 Long Henry
|S2 5AW
|-
|79 - 158 Long Henry
|S2 5DX
|-
|1 - 78 Hague
|S2 5AS
|-
|79 - 100 Hague
|S2 5DW
|-
|1 - 8 Rhodes Mews*
|S2 5GR
|-
| 1 - 26 Gilbert
|S2 5QY
|-
| 1 - 4 Lord Mews
|S2 5DU
|}
<nowiki>*</nowiki> formerly 111-118 Hague (renamed May 2023)<ref>https://www.facebook.com/groups/parkhillresidentsgroup/posts/6630409253724257/</ref><br />

Contacts

2023-07-07T11:33:33Z

Will:

'''Please ensure you contact the correct Management Company. The Phase 1 Management Company can not deal with issues in Phase 2 and vice versa.'''
{| class="wikitable"
|+
!
! colspan="3" |
! colspan="4" |Key contacts
|-
!
! colspan="2" |Organisation
!Estate role
!Job role
!Name
!Email
!Telephone
|-
| rowspan="9" |Phase 1 (Flanks A, B and C)
| rowspan="7" |Great Places Housing Group
| rowspan="4" |[https://www.plumlife.co.uk/our-services/residential-management Plumlife Management]
| rowspan="4" |Management company
|Property Manager
|Azizul Haque
|[Mailto:azizul.haque@greatplaces.org.uk azizul.haque@greatplaces.org.uk]
|07792801976
|-
|Building Manager
|Jim Martin
|[mailto:gamal@plumlife.co.uk gamal@plumlife.co.uk]
|07811212091
|-
|Resident services
|Call Centre
|[mailto:resident.services@plumlife.co.uk resident.services@plumlife.co.uk]
|01614475158
|-
|Out of Hours Service
(Communal Area emergency only)
|Call Centre
|[mailto:Emergencyrepairs@orbisprotect.com emergencyrepairs@orbisprotect.com]
|01614475158 (Option 1)
|-
| rowspan="3" |[https://www.greatplaces.org.uk/ Great Places Housing Association]
| rowspan="3" |Social Housing provider, Flat landlord
|Neighbourhood service manager
|Philip Walker
|[mailto:Philip.Walker@greatplaces.org.uk philip.walker@greatplaces.org.uk]
|07854430293
|-
|Customer hub
| rowspan="2" |Call centre
|[mailto:CAT@greatplaces.org.uk CAT@greatplaces.org.uk]
| rowspan="2" |03001231966
|-
|Repairs
|[Mailto:repairs@greatplaces.org.uk repairs@greatplaces.org.uk]
|-
| colspan="2" rowspan="2" |Night Patrol Security Services
| rowspan="2" |Phase 1 Security Services
|On-site officer contact number
|
|
|07912 22 98 17
|-
|Contact Centre
|
|
|0808 169 5550
|-
| rowspan="3" |Phase 2 (Flanks D, E, F, G and H)
| colspan="2" rowspan="3" |Residential Management Group
| rowspan="3" |Management company
|Property Manager
|Hasan R
|
|
|-
|Building Manager
|Jon Kenny
|[mailto:jon.kenny@rmguk.com jon.kenny@rmguk.com]
|07815 011856
|-
|
|
|[mailto:customerservice@rmguk.com customerservice@rmguk.com]
|0345 002 4444
|-
| rowspan="9" |Estate wide
| colspan="2" |UrbanSplash
|Developer, Estate Landlord, Flat landlord
|Residential Consultant
|David Lewus
|[mailto:DavidLewus@urbansplash.co.uk DavidLewus@urbansplash.co.uk]
|01143030375
07436100190
|-
| colspan="2" rowspan="8" |Park Hill Residents' Association
| colspan="3" |General enquiries
|[mailto:hello@parkhillpeople.org hello@parkhillpeople.org]
|
|-
| rowspan="3" |Committee
|Chair
|Vacancy
|[mailto:chair@parkhillpeople.org chair@parkhillpeople.org]
|
|-
|Treasurer
|Lily
|[mailto:treasurer@parkhillpeople.org treasurer@parkhillpeople.org]
|
|-
|Secretary
|Jo
|[mailto:secretary@parkhillpeople.org secretary@parkhillpeople.org]
|
|-
|Phase 1 Service Fee Working Group
|Service fee and service delivery by management company. Phase 1 only.
|Johann, Mick
|[mailto:ServiceFeeWorkingGroup@parkhillpeople.org ServiceFeeWorkingGroup@parkhillpeople.org]
|
|-
|Phase 2 Working Group
|
|Leanne, Jo
|[mailto:phase2workinggroup@parkhillpeople.org phase2workinggroup@parkhillpeople.org]
|
|-
| Green Group
|Recycling, green energy, gardens and landscaping, environmental sustainability at Park Hill
|Sam, Lindsay, Nigel, David
|[mailto:greengroup@parkhillpeople.org greengroup@parkhillpeople.org]
|
|-
|Communications Group
|Manage social media and webite. Wiki administration. Publish quarterly newsletter. Manage PHRA noticeboards.
|Victoria, Joe, Will, Leanne
|[mailto:web@parkhillpeople.org web@parkhillpeople.org]
|
|}
__NOINDEX__

File:Litter Pick Poster.png

2023-03-22T23:10:10Z

Will:

Image of a bin surrounded by litter and the text Park Hill Litter Pick

Bicycle Store

2023-03-22T22:35:08Z

Will:

A secure, covered bicycle store is located in the [[Service Yard|service yard]] at the far end of Flank A.

=== Access ===
The bicycle store is accessed via [[Proximity Fob|proximity fob]], which requires activation for this area. There is a waiting list for the limited spaces in the bicycle store (as of February 2021). Contact the [[Contacts|building manager]] or [[Contacts|property manager]] for more details or to add you name to the list.

As an alternative, secure cycle parking spaces are available at [https://www.russellsbicycleshed.co.uk/sheffield-cycle-hub Sheffield Cycle Hub], a short distance away at Sheffield Railway Station. A key costs £10 (as of February 2021).

=== Equipment ===
[[File:Litter pickers.jpg|thumb|Litter pickers|alt=|200x200px]]
A [[community tool board]] is available containing bicycle maintenance tools.

Litter pickers, kindly donated by [https://www.amey.co.uk/ Amey], are stored in the bicycle store for residents to use along with some plastic bags under the bench. These can be used without any advance permission but please return in good condition and report any broken litter pickers to [[Contacts|Park Hill Residents’ Association]]. There are also a set of litter pickers used by the [https://www.goodgym.org/areas/sheffield GoodGym], which can also be used for larger litter pick events. Check first with [[Contacts|Park Hill Residents’ Association]] who will contact the person responsible.

A 2.5 litre tin of matt acrylic RAL9010 white paint is stored next to the workbench. This is for residents to use to touch up the [[Decoration|paintwork]] on their walls. If you notice the tin is empty (or nearly empty) then please contact [[Contacts|Park Hill Residents’ Association]].

There are items of gardening equipment stored in the bicycle store. These are the property of a Park Hill resident, so please get in touch with [[Contacts|Park Hill Residents’ Association]] who will forward your request to use.
[[Category:Common Area]]

Bicycle Store

2023-03-22T22:34:23Z

Will:

A secure, covered bicycle store is located in the [[Service Yard|service yard]] at the far end of Flank A..

=== Access ===
The bicycle store is accessed via [[Proximity Fob|proximity fob]], which requires activation for this area. There is a waiting list for the limited spaces in the bicycle store (as of February 2021). Contact the [[Contacts|building manager]] or [[Contacts|property manager]] for more details or to add you name to the list.

As an alternative, secure cycle parking spaces are available at [https://www.russellsbicycleshed.co.uk/sheffield-cycle-hub Sheffield Cycle Hub], a short distance away at Sheffield Railway Station. A key costs £10 (as of February 2021).

=== Equipment ===
[[File:Litter pickers.jpg|thumb|Litter pickers|alt=|200x200px]]
A [[community tool board]] is available containing bicycle maintenance tools.

Litter pickers, kindly donated by [https://www.amey.co.uk/ Amey], are stored in the bicycle store for residents to use along with some plastic bags under the bench. These can be used without any advance permission but please return in good condition and report any broken litter pickers to [[Contacts|Park Hill Residents’ Association]]. There are also a set of litter pickers used by the [https://www.goodgym.org/areas/sheffield GoodGym], which can also be used for larger litter pick events. Check first with [[Contacts|Park Hill Residents’ Association]] who will contact the person responsible.

A 2.5 litre tin of matt acrylic RAL9010 white paint is stored next to the workbench. This is for residents to use to touch up the [[Decoration|paintwork]] on their walls. If you notice the tin is empty (or nearly empty) then please contact [[Contacts|Park Hill Residents’ Association]].

There are items of gardening equipment stored in the bicycle store. These are the property of a Park Hill resident, so please get in touch with [[Contacts|Park Hill Residents’ Association]] who will forward your request to use.
[[Category:Common Area]]

Communication

2022-10-10T10:01:05Z

Will: Added phase 2 internet info and entry panel locations

[[File:Entertainment-additional-outlet.png|thumb|150x150px|Image 1: Home entertainment additional outlet socket]]

===Telephone and Internet===
Each Phase 1 apartment has been cabled with analogue telephone and internet services. A single line has been cabled in to the apartment terminator box, located in the utility cupboard. This phase of the estate was retro-fitted with fibre broadband provided by [https://www.hyperoptic.com Hyperoptic] and [https://idaqnetworks.com Idaq] .

Phase 2 apartments have been cabled with digital [[wikipedia:Fiber_to_the_x|FTTP]] telephone and internet services with both Openreach and [https://www.hyperoptic.com Hyperoptic] fibre broadband termination boxes installed in the utility cupboard.

Slave outlet sockets are located in the living room and bedrooms. An additional socket on the living room multi-media outlet panel, is provided for connection to interactive TV services (Image 1).

====Notes====

=====BT=====
Residents must contact [https://www.bt.com BT] to make arrangement to activate the telephone line. A standard connection charge will apply and this must be paid by the resident.

=====Cable services/Virgin Media=====
No provision has been made for cable or Virgin Media.

<br />
[[File:Entry-phone-handset.jpg|thumb|200x200px|Image 2: Entry Phone Handset]]

===Entry Phone===
Each flat is installed with an entry phone which is linked to the entry panel at the [[Entrance Door|entrance door]] in The Cut (for Phase 1) and Pat Midgley Lane (for Phase 2). Phase 2 Townhouses are accessed directly from Rhodes Street.

To admit a visitor

*Pick up the handset to speak to the caller.
*If you wish to admit the caller, press the ‘key’ button to open the lobby entrance door.
*After the visitor has entered the building, the lobby door will close and automatically relock after a pre-set delay period.

[[Category:Apartment systems & services]]