Residential Management Group: Difference between revisions

From Park Hill Wiki
Jump to navigation Jump to search
No edit summary
(Updated info about RMG portal)
 
Line 1: Line 1:
[https://www.rmguk.com/ Residential Management Group] (RMG) are the management company responsible for Phase 2.  They are part of the [[Places for People]] network of companies.<ref>https://www.placesforpeople.co.uk/about-us/who-we-are/our-companies/rmg/</ref>
[https://www.rmguk.com/ Residential Management Group] (RMG) are the management company responsible for Phase 2.  They are part of the [[Places for People]] network of companies.<ref>https://www.placesforpeople.co.uk/about-us/who-we-are/our-companies/rmg/</ref>


RMG runs a [https://www.rmgliving.co.uk/s/login/ customer portal] which is used to issue information to residents. Phase 2 leaseholders are encouraged to create a portal account to benefit from receiving site wide announcements. If you are a tenant in Phase 2 who doesn't have access to the portal, you can ask your landlord to log a request via the portal or with the [[Contacts|RMG Customer Service]] team to provide you with access.<ref>Park Hill Phase 2 Newsletter, November 2024</ref>
=== RMG Living Portal<ref>Weekly update week commencing 8 June 2026, RMG</ref> ===
RMG provides an online [https://www.rmgliving.co.uk/s/login/ customer portal], giving residents quick and convenient access to key information at any time. The portal is available via web browser at www.rmgliving.co.uk, and you can also download the RMG Living mobile app on most smartphones for easy access on the go. Through the portal, you can:
 
* View important building documents
* Receive updates about the development
* Report and track repairs
* Make payments
* Communicate directly with the RMG customer service team
 
==== Leaseholder ====
To register, you will need your Customer Reference Number, which can be found on your service charge invoices or previous correspondence from RMG. Once registered, you'll be able to view account balances, statements, and development-specific updates.
 
==== Tenant ====
Tenants can also access the portal; however, they you must first be added as a subtenant by your landlord. Your landlord will need to provide your email address, after which you will receive instructions to set up your access.






[[Category:Stakeholder]]
[[Category:Stakeholder]]

Latest revision as of 16:16, 13 June 2026

Residential Management Group (RMG) are the management company responsible for Phase 2. They are part of the Places for People network of companies.[1]

RMG Living Portal[2]

RMG provides an online customer portal, giving residents quick and convenient access to key information at any time. The portal is available via web browser at www.rmgliving.co.uk, and you can also download the RMG Living mobile app on most smartphones for easy access on the go. Through the portal, you can:

  • View important building documents
  • Receive updates about the development
  • Report and track repairs
  • Make payments
  • Communicate directly with the RMG customer service team

Leaseholder

To register, you will need your Customer Reference Number, which can be found on your service charge invoices or previous correspondence from RMG. Once registered, you'll be able to view account balances, statements, and development-specific updates.

Tenant

Tenants can also access the portal; however, they you must first be added as a subtenant by your landlord. Your landlord will need to provide your email address, after which you will receive instructions to set up your access.