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Plumlife
'''Please ensure you contact the correct Management Company.  The Phase 1 Management Company can not deal with issues in Phase 2 and vice versa.'''
 
{| class="wikitable"
Great Places
|+
 
!
UrbanSplash
! colspan="3" |
 
! colspan="4" |Key contacts
Park Hill Residents' Association
|-
!
! colspan="2" |Organisation
!Estate role
!Job role
!Name
!Email
!Telephone
|-
| rowspan="9" |Phase 1 (Flanks A, B and C)
| rowspan="7" |Great Places Housing Group
| rowspan="4" |[https://www.plumlife.co.uk/our-services/residential-management Plumlife Management]
| rowspan="4" |Management company
|Property Manager
|
|[mailto:directory@plumlife.co.uk directory@plumlife.co.uk]
|01614475050
|-
|Building Manager
|Jim Martin
|[mailto:gamal.martin@greatplaces.org.uk gamal.martin@greatplaces.org.uk]
|07811212091
|-
|Resident services
|Call Centre
|[mailto:resident.services@plumlife.co.uk resident.services@plumlife.co.uk]
|01614475050
|-
|Out of Hours Service
(Communal Area emergency only)
|Call Centre
|[mailto:Emergencyrepairs@orbisprotect.com emergencyrepairs@orbisprotect.com]
|01614475158 (Option 1)
|-
| rowspan="3" |[https://www.greatplaces.org.uk/ Great Places Housing Association]
| rowspan="3" |Social Housing provider, Flat landlord
|Neighbourhood service manager
|Philip Walker
|[mailto:Philip.Walker@greatplaces.org.uk philip.walker@greatplaces.org.uk]
|07854430293
|-
|Customer hub
| rowspan="2" |Call centre
|[mailto:CAT@greatplaces.org.uk CAT@greatplaces.org.uk]
| rowspan="2" |03001231966
|-
|Repairs
|[Mailto:repairs@greatplaces.org.uk repairs@greatplaces.org.uk]
|-
| colspan="2" rowspan="2" |MPD FM
| rowspan="2" |Phase 1 Security Services
|On-site officer contact number
|
|
|07483 094462
|-
|24hr Control Room
|
|
|0208 514 2444
|-
| rowspan="3" |Phase 2 (Flanks D, E, F, G and H)
| colspan="2" rowspan="3" |Residential Management Group
| rowspan="3" |Management company
|Property Manager
|Stephanie Helliwell
|
|
|-
|Building Manager
|Luke Goodison
|[mailto:Luke.Goodison@rmguk.com Luke.Goodison@rmguk.com]
|07773646081
|-
|
|
|[mailto:customerservice@rmguk.com customerservice@rmguk.com]
|0345 002 4444
|-
| rowspan="12" |Estate wide
| colspan="2" rowspan="4" |UrbanSplash
| rowspan="4" |Developer, Estate Landlord, Flat landlord
|Residential Consultant
|David Lewus
|[mailto:DavidLewus@urbansplash.co.uk DavidLewus@urbansplash.co.uk]
|01143030375
07436100190
|-
|Repairs (properties rented through Urban Splash)
|Call Centre
|[mailto:maintenance@urbansplash.co.uk maintenance@urbansplash.co.uk]
|
|-
|Residential Management (properties rented through Urban Splash)
|Call Centre
|[mailto:residentialmanagement@urbansplash.co.uk residentialmanagement@urbansplash.co.uk]
|
|-
|Customer Care (properties purchased from Urban Splash)
|Call Centre
|[mailto:customercare@urbansplash.co.uk customercare@urbansplash.co.uk]
|
|-
| colspan="2" rowspan="8" |Park Hill Residents' Association
| colspan="3" |General enquiries
|[mailto:hello@parkhillpeople.org hello@parkhillpeople.org]
|
|-
| rowspan="3" |Committee
|Chair
|Shell
|[mailto:chair@parkhillpeople.org chair@parkhillpeople.org]
|
|-
|Treasurer
|Lily
|[mailto:treasurer@parkhillpeople.org treasurer@parkhillpeople.org]
|
|-
|Secretary
|Jo
|[mailto:secretary@parkhillpeople.org secretary@parkhillpeople.org]
|
|-
|Phase 1 Service Fee Working Group
|Service fee and service delivery by management company.  Phase 1 only.
|Johann, Mick
|[mailto:ServiceFeeWorkingGroup@parkhillpeople.org ServiceFeeWorkingGroup@parkhillpeople.org]
|
|-
|Phase 2 Working Group
|Snagging, RMG performance
|Leanne, Jo
|[mailto:phase2workinggroup@parkhillpeople.org phase2workinggroup@parkhillpeople.org]
|
|-
| Green Group
|Recycling, green energy, gardens and landscaping, environmental sustainability at Park Hill
|Sam, Lindsay, Nigel, David
|[mailto:greengroup@parkhillpeople.org greengroup@parkhillpeople.org]
|
|-
|Communications Group
|Manage social media and webite.  Wiki administration.  Publish quarterly newsletter.  Manage PHRA noticeboards.
|Will, Leanne
|[mailto:communications@parkhillpeople.org communications@parkhillpeople.org]
|
|}
__NOINDEX__

Latest revision as of 20:31, 14 March 2025

Please ensure you contact the correct Management Company. The Phase 1 Management Company can not deal with issues in Phase 2 and vice versa.

Key contacts
Organisation Estate role Job role Name Email Telephone
Phase 1 (Flanks A, B and C) Great Places Housing Group Plumlife Management Management company Property Manager directory@plumlife.co.uk 01614475050
Building Manager Jim Martin gamal.martin@greatplaces.org.uk 07811212091
Resident services Call Centre resident.services@plumlife.co.uk 01614475050
Out of Hours Service

(Communal Area emergency only)

Call Centre emergencyrepairs@orbisprotect.com 01614475158 (Option 1)
Great Places Housing Association Social Housing provider, Flat landlord Neighbourhood service manager Philip Walker philip.walker@greatplaces.org.uk 07854430293
Customer hub Call centre CAT@greatplaces.org.uk 03001231966
Repairs repairs@greatplaces.org.uk
MPD FM Phase 1 Security Services On-site officer contact number 07483 094462
24hr Control Room 0208 514 2444
Phase 2 (Flanks D, E, F, G and H) Residential Management Group Management company Property Manager Stephanie Helliwell
Building Manager Luke Goodison Luke.Goodison@rmguk.com 07773646081
customerservice@rmguk.com 0345 002 4444
Estate wide UrbanSplash Developer, Estate Landlord, Flat landlord Residential Consultant David Lewus DavidLewus@urbansplash.co.uk 01143030375

07436100190

Repairs (properties rented through Urban Splash) Call Centre maintenance@urbansplash.co.uk
Residential Management (properties rented through Urban Splash) Call Centre residentialmanagement@urbansplash.co.uk
Customer Care (properties purchased from Urban Splash) Call Centre customercare@urbansplash.co.uk
Park Hill Residents' Association General enquiries hello@parkhillpeople.org
Committee Chair Shell chair@parkhillpeople.org
Treasurer Lily treasurer@parkhillpeople.org
Secretary Jo secretary@parkhillpeople.org
Phase 1 Service Fee Working Group Service fee and service delivery by management company. Phase 1 only. Johann, Mick ServiceFeeWorkingGroup@parkhillpeople.org
Phase 2 Working Group Snagging, RMG performance Leanne, Jo phase2workinggroup@parkhillpeople.org
Green Group Recycling, green energy, gardens and landscaping, environmental sustainability at Park Hill Sam, Lindsay, Nigel, David greengroup@parkhillpeople.org
Communications Group Manage social media and webite. Wiki administration. Publish quarterly newsletter. Manage PHRA noticeboards. Will, Leanne communications@parkhillpeople.org