Proximity Fob: Difference between revisions
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Residents are issued with a uniquely identifiable proximity fob (Image 1) which can be used to operate the [[Entrance Door|entrance doors]] and access the [[Service Yard|service yard]]. | Residents are issued with a uniquely identifiable proximity fob (Image 1) which can be used to operate the [[Entrance Door|entrance doors]] and access the [[Service Yard|service yard]]. | ||
[[File:Placeholder.png|none|thumb|150x150px|Image 1]] | [[File:Placeholder.png|none|thumb|150x150px|Image 1]]<br /> | ||
===Replacement door entry or car park access fobs=== | === Fob has stopped working === | ||
Contact the [[Contacts|building manager]] who will arrange a time with you to re-set your fob. If it is unable to be re-set, then you will need a replacement. | |||
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===Replacement or additional door entry or car park access fobs=== | |||
Lost or damaged fobs may only be ordered from the managing agent and only after a previously issued fob has been disabled. Residents are responsible for the cost of replacement fobs which is £17.52 each (as of August 2020). | |||
==== Great Places tenant ==== | |||
Request via Customer Hub on 0300 123 1966. Payment will be taken over the phone and you will receive a receipt via SMS or email. You will receive your fob via the concierge after presenting both your receipt and some photographic ID. | |||
==== Leaseholder ==== | |||
Request via resident services team on 0161 447 5158. Payment will be taken over the phone and you will receive a receipt via SMS or email. You will receive your fob via the concierge after presenting both your receipt and some photographic ID. | |||
Revision as of 16:42, 22 August 2020
Residents are issued with a uniquely identifiable proximity fob (Image 1) which can be used to operate the entrance doors and access the service yard.
Fob has stopped working
Contact the building manager who will arrange a time with you to re-set your fob. If it is unable to be re-set, then you will need a replacement.
Replacement or additional door entry or car park access fobs
Lost or damaged fobs may only be ordered from the managing agent and only after a previously issued fob has been disabled. Residents are responsible for the cost of replacement fobs which is £17.52 each (as of August 2020).
Great Places tenant
Request via Customer Hub on 0300 123 1966. Payment will be taken over the phone and you will receive a receipt via SMS or email. You will receive your fob via the concierge after presenting both your receipt and some photographic ID.
Leaseholder
Request via resident services team on 0161 447 5158. Payment will be taken over the phone and you will receive a receipt via SMS or email. You will receive your fob via the concierge after presenting both your receipt and some photographic ID.