Windows: Difference between revisions

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==Apartment windows==
===Phase 1 ===
 
====Apartment windows====
 
[[File:Windows balustrade.png|alt=|thumb|Image 1.]]
The apartment windows do not open; ventilation is achieved by opening the [[Anodised Aluminium Panels|sliding fixed panels]]. To open these:
The apartment windows do not open; ventilation is achieved by opening the [[Anodised Aluminium Panels|sliding fixed panels]]. To open these:


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To prevent problems with the mechanism or damage to the sliding fixed panel ensure that the runners are kept clean and free from obstruction. All sliding panels are fitted with an internal glass balustrade (Image 1) to comply with building regulations. These balustrades must remain in place and must not be tampered with by the resident.
To prevent problems with the mechanism or damage to the sliding fixed panel ensure that the runners are kept clean and free from obstruction. All sliding panels are fitted with an internal glass balustrade (Image 1) to comply with building regulations. These balustrades must remain in place and must not be tampered with by the resident.
[[File:Windows balustrade.png|alt=|thumb|Image 1.]]
<br />


==='''Window cleaning'''===
====Balcony sliding doors====
The windows are designed to be cleaned by the resident internally and externally where reasonably possible from the balcony.
 
External cleaning of balcony glazing should be carried out by the occupier. External cleaning of windows which cannot be accessed from the balcony will be carried out by the [[Management Company]].  For Phase 1 properties, the frequency of this cleaning is 3 times per year for external windows and once per year for the infill panels<ref>Park Hill Update: Communication Update, Plumlife, 2nd October 2020</ref>.  For Phase 2 properties, the frequency of window cleaning is quarterly.<ref>RMG letter to leaseholders, 04 April 2023</ref>
 
<br />
 
==='''Window breakages or problems'''===
Any breakages or problems with the windows should be reported to the [[Contacts|Management Company]], who will arrange for a suitably qualified contractor to attend or for repairs to be undertaken (note that, depending on the nature of the problem, repairs may be charged to the resident).
 
==='''Balcony sliding doors'''===
[[File:Balcony door handle.png|alt=|thumb|Image 2]]
[[File:Balcony door handle.png|alt=|thumb|Image 2]]
Balcony door handles are identical to the window handles however use a separate key (Image 2).
Balcony door handles are identical to the window handles however use a separate key (Image 2).
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To prevent problems with the mechanism or damage to the sliding door, ensure that the runner tracks at the base of the door are kept clean and free from obstructions (Image 3).<br />
To prevent problems with the mechanism or damage to the sliding door, ensure that the runner tracks at the base of the door are kept clean and free from obstructions (Image 3).<br />


=== Front Door Windows ===
===Phase 2 ===
 
====Front Door Windows====
There have been reports of issues with the supports for the glass shelves in the Phase 2 windows beside the front doors.  If you require replacements, the product is [https://www.hafele.co.uk/en/product/shelf-clamp-support-plug-in-for-glass-shelves-6-10-mm-thick/P-00861996/#SearchParameter=&Category=JE0KAOsFOpgAAAF.vM3iJvmA&checkbox_fs_facet_supports_brackets_product_type=Shelf+Supports&@P.FF.followSearch=10000&PageNumber=4&OriginalPageSize=12&PageSize=12&Position=43&OrigPos=1781&ProductListSize=92 https://www.hafele.co.uk/en/product/shelf-clamp-support-plug-in-for-glass-shelves-6-10-mm-thick/]
There have been reports of issues with the supports for the glass shelves in the Phase 2 windows beside the front doors.  If you require replacements, the product is [https://www.hafele.co.uk/en/product/shelf-clamp-support-plug-in-for-glass-shelves-6-10-mm-thick/P-00861996/#SearchParameter=&Category=JE0KAOsFOpgAAAF.vM3iJvmA&checkbox_fs_facet_supports_brackets_product_type=Shelf+Supports&@P.FF.followSearch=10000&PageNumber=4&OriginalPageSize=12&PageSize=12&Position=43&OrigPos=1781&ProductListSize=92 https://www.hafele.co.uk/en/product/shelf-clamp-support-plug-in-for-glass-shelves-6-10-mm-thick/]


==='''Window breakages or problems'''===
Any breakages or problems with the windows should be reported to the [[Contacts|Management Company]], who will arrange for a suitably qualified contractor to attend or for repairs to be undertaken (note that, depending on the nature of the problem, repairs may be charged to the resident).
==='''Window cleaning'''===
The windows are designed to be cleaned by the resident internally and externally where reasonably possible from the balcony.


External cleaning of balcony glazing should be carried out by the occupier. External cleaning of windows which cannot be accessed from the balcony will be carried out by the [[Management Company]].  For Phase 1 properties, the frequency of this cleaning is 3 times per year for external windows and once per year for the infill panels<ref>Park Hill Update: Communication Update, Plumlife, 2nd October 2020</ref>.  For Phase 2 properties, the frequency of window cleaning is quarterly.<ref>RMG letter to leaseholders, 04 April 2023</ref>


[[Category:Apartment fixtures, fittings and finishes]]
[[Category:Apartment fixtures, fittings and finishes]]
<references />

Revision as of 20:13, 25 November 2025

Phase 1

Apartment windows

Image 1.

The apartment windows do not open; ventilation is achieved by opening the sliding fixed panels. To open these:

  • Unlock using the key
  • Slide panel open

To prevent problems with the mechanism or damage to the sliding fixed panel ensure that the runners are kept clean and free from obstruction. All sliding panels are fitted with an internal glass balustrade (Image 1) to comply with building regulations. These balustrades must remain in place and must not be tampered with by the resident.

Balcony sliding doors

Image 2

Balcony door handles are identical to the window handles however use a separate key (Image 2).

To open balcony doors:

  • unlock using key
  • slide panel open
Image 3.

To prevent problems with the mechanism or damage to the sliding door, ensure that the runner tracks at the base of the door are kept clean and free from obstructions (Image 3).

Phase 2

Front Door Windows

There have been reports of issues with the supports for the glass shelves in the Phase 2 windows beside the front doors. If you require replacements, the product is https://www.hafele.co.uk/en/product/shelf-clamp-support-plug-in-for-glass-shelves-6-10-mm-thick/

Window breakages or problems

Any breakages or problems with the windows should be reported to the Management Company, who will arrange for a suitably qualified contractor to attend or for repairs to be undertaken (note that, depending on the nature of the problem, repairs may be charged to the resident).

Window cleaning

The windows are designed to be cleaned by the resident internally and externally where reasonably possible from the balcony.

External cleaning of balcony glazing should be carried out by the occupier. External cleaning of windows which cannot be accessed from the balcony will be carried out by the Management Company. For Phase 1 properties, the frequency of this cleaning is 3 times per year for external windows and once per year for the infill panels[1]. For Phase 2 properties, the frequency of window cleaning is quarterly.[2]

  1. ↑ Park Hill Update: Communication Update, Plumlife, 2nd October 2020
  2. ↑ RMG letter to leaseholders, 04 April 2023
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